Standard Terms and Conditions

What are terms and conditions?

Standard Terms and Conditions (often referred to as ‘T&Cs’) are an essential component of many business transactions.

They serve as the baseline rules or guidelines under which a business operates and offers its goods or services. These terms are usually provided by one party – often the supplier or service provider – and, unless negotiated, are expected to be accepted by the receiving party (e.g., the customer or client).

Need help drafting a clear and fair terms and conditions? Reach out to Inkling’s experienced team today.

Frequently Asked Questions

  • The primary purpose of terms and conditions is:

    • to establish a clear understanding between the parties,

    • to reduce uncertainties, and

    • to protect the rights and interests of the business providing them.

    By having these conditions, both parties can have a comprehensive understanding of their obligations and the expectations to each other.

  • While terms and conditions are typically specialised for a business or product, there are some fundamental elements that should be included in T&Cs.

    • Definitions

    • Pricing and payment

    • Warranties and guarantees

    • Liability limitations

    • Returns, refunds, and cancellations

    • Privacy and property

    • Dispute resolution

    • Governing laws

    This only provides an overview of clauses that should be included in terms and conditions. To ensure yours are legally binding, you should always seek legal advice.

  • It's crucial for businesses to ensure that their customers or clients are aware of and have accepted their terms.

    This is commonly done through a tick box or signature, especially in online transactions.

  • At Inkling Law, we are specialised in providing cutting-edge services to small and medium businesses and are well-versed in drafting and reviewing quality terms and conditions. We’ve designed and tested terms and conditions with consumers for some of the world’s biggest brands.

    Expertise: our team are experts in this field and will ensure that your terms and conditions are comprehensive, fair, and compliant with prevailing laws and regulations.

    Customisation: one-size-fits-all doesn’t apply here. Your business is unique, and your terms and conditions should reflect that.

    Clarity: No jargon, no ambiguity. We believe in crafting policies that are not just legally compliant but also easy for users to understand whilst maintaining your professionalism.

    We can take care of all your terms and conditions. Contact us today to take a step towards fostering trust and ensuring compliance.